The Key Player
In the book “Thanks for the Feedback,” the authors say something profound: The key player is not the giver, but the receiver. Think about it—if we are part of teams, [...]
The Good Stuff is in You
We are remodeling my home office, and step #1 a few months ago was to clean out the monstrous metal filing cabinet. Much of it was training and educational materials [...]
Three Cheers for Incompetence
Maybe you are familiar with the model that outlines four stages of learning: Unconscious incompetence: I don’t know what I don’t know Conscious incompetence: I’m trying to learn, and it’s [...]
There Is No Recipe
I was with a leader yesterday who’s making some big decisions. They are struggling with feeling like a failure. After years of investment in their work, it’s clear things are [...]
This Gift Won’t Cost You Any Money
After all my years of working with groups and coaching leaders, there’s something that remains astonishingly rare—good listening skills. I realized several years ago that I was a crappy noticer. [...]